Shipping Policy

At TryVedeia, we strive to deliver your orders as quickly and smoothly as possible. This shipping policy outlines our delivery timeframes, shipping costs, and conditions for orders placed within the United States.

1. Shipping Area

We currently ship throughout the United States.
If you are located outside the U.S., please contact us at 📧 info@tryvedeia.com before placing an order to confirm availability and shipping rates.

2. Processing and Shipping Time

Orders are generally prepared and shipped within 1 to 3 business days after payment confirmation.

Estimated delivery time within the United States: 7 to 14 business days.

⚠️ Please note that these timeframes are estimates and may vary depending on the carrier, high-demand periods (such as holidays or sales), or customs delays.

3. Shipping Fees

Shipping costs are calculated automatically at checkout based on:

  • The destination address

  • The weight and volume of your order

  • The selected delivery method

Occasionally, special offers such as free shipping above a certain purchase amount may be available.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number, allowing you to follow your package in real time.

5. Taxes and Customs Duties

Orders shipped within the United States may be subject to state or local taxes, which are calculated at checkout when applicable.
TryVedeia is not responsible for any import duties or fees imposed by U.S. customs or delivery carriers.

6. Delivery Issues

TryVedeia cannot be held responsible for:

  • Delays caused by shipping carriers or customs processing

  • Lost parcels resulting from incorrect or incomplete shipping addresses provided by the customer

  • Unclaimed packages returned by the carrier

If you encounter any issues, please contact us promptly at 📧 info@tryvedeia.com, and we will do our best to assist you.

7. Damaged Packages

If you receive a damaged package, please refuse the delivery and notify us immediately.
If you accept the delivery, please send us clear photos of the package and the damaged item so that we can file a claim with the shipping carrier.

8. Contact

For any questions regarding shipping or order tracking, please contact us at:
📧 info@tryvedeia.com