Terms of service
Welcome to TryVedeia. The terms “we”, “us”, and “our” refer to TryVedeia, the owner and operator of the online store and website tryvedeia.com, which includes all information, content, features, tools, and services available to users (collectively referred to as the “Services”).
These Terms of Service (hereinafter the “Terms”) define your rights and obligations when using the Site and purchasing our products.
By accessing the Site or using our Services, you acknowledge that you have read and agreed to these Terms as well as our Privacy Policy.
If you do not agree with these Terms, you must not use our Services.
1. Access and User Accounts
By accepting these Terms, you confirm that you are of legal age in your country or region of residence, or that you are using the Services under the supervision of a legal guardian.
When using the Site or placing an order, you may be asked to provide certain personal information (payment, billing, shipping details, etc.).
You agree that all information provided is:
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accurate
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current
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complete
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Accounts may not be transferred, sold, or assigned to any third party.
2. Our Products
We strive to present our products as accurately as possible.
However, the appearance of colors, textures, or dimensions may vary slightly depending on the screen or device used.
We cannot guarantee that product descriptions, images, or other content on the Site are completely free of errors.
Product availability, specifications, or pricing may change at any time without prior notice.
We also reserve the right to:
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limit quantities available for purchase
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refuse certain orders
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restrict the availability of certain products based on geographic location.
3. Orders
Any order placed on the Site constitutes an offer to purchase, subject to acceptance by TryVedeia.
We reserve the right to accept or refuse any order at our discretion.
An order is considered confirmed only after payment has been successfully authorized and processed.
Once an order has been confirmed, cancellation cannot be guaranteed.
If an order needs to be modified, canceled, or refused, we will notify you using the contact information provided during checkout.
Returns or exchanges are governed exclusively by our Return & Refund Policy.
By placing an order, you confirm that the purchased products are intended for personal use only and not for resale.
4. Prices and Payments
Prices, promotions, and discounts may change at any time.
The applicable price will be the one displayed and confirmed at checkout.
Unless otherwise stated:
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prices may include applicable taxes depending on the delivery country
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shipping fees may apply or may be offered under certain conditions displayed on the Site
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customs duties or import taxes applicable to certain destinations (including the United Kingdom, Canada, Australia or the United States) remain the responsibility of the customer.
You agree to provide valid payment information and confirm that you are authorized to use the selected payment method.
5. Shipping and Transfer of Risk
Delivery times indicated on the Site are estimates only and are not guaranteed.
TryVedeia cannot be held responsible for delays caused by:
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shipping carriers
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customs authorities
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strikes
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weather conditions
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periods of high demand
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any other events beyond our reasonable control.
Responsibility for loss or damage to the package may transfer to the carrier once the shipment has been handed over for delivery, unless mandatory consumer protection laws provide otherwise.
6. Intellectual Property
All content available on the Site (including texts, images, videos, logos, graphics, design elements, and code) is the property of TryVedeia or its partners and is protected by Swiss and international intellectual property laws.
Any reproduction, distribution, modification, or use of this content, in whole or in part, is strictly prohibited without prior written permission from TryVedeia.
7. Third-Party Tools and Links
The Site may provide access to third-party services or tools, including those operated by Shopify Inc.
These services are provided “as is” and without warranties.
TryVedeia does not assume responsibility for:
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the content
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availability
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practices
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or privacy policies
of any third-party services or websites.
8. User Reviews and Contributions
If you submit reviews, suggestions, or comments (hereinafter referred to as “Contributions”), you grant TryVedeia a worldwide, royalty-free, perpetual license to use, display, reproduce, or publish such Contributions for promotional or marketing purposes.
You confirm that you own the rights to your Contributions and that they do not infringe the rights of any third party.
We reserve the right to remove any Contribution that is deemed:
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unlawful
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offensive
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fraudulent
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inappropriate.
9. Prohibited Uses
You agree not to use our Services for:
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illegal or fraudulent activities
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infringing copyrights or trademarks
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harassing, defaming, or harming others
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transmitting viruses, malware, or spam
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attempting unauthorized access to systems or data
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disrupting the security or operation of the Site.
Violation of these rules may result in suspension or termination of access without prior notice.
10. Disclaimer of Warranties and Limitation of Liability
The Site and Services are provided “as is” and “as available”, within the limits permitted by law.
TryVedeia shall not be liable for indirect or consequential damages, including but not limited to:
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loss of revenue
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loss of data
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loss of business opportunities
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business interruption.
Some jurisdictions may not allow certain liability limitations. In such cases, applicable consumer protection laws will prevail.
11. Force Majeure
TryVedeia shall not be held responsible for any failure or delay caused by events beyond its reasonable control, including but not limited to:
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natural disasters
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armed conflicts
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network failures
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government restrictions
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public health crises
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major logistical disruptions.
12. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.
13. Governing Law and Jurisdiction
These Terms are governed by Swiss law.
Any dispute arising from the use of the Site or Services shall fall under the jurisdiction of the courts of Sion (Valais), Switzerland.
However, mandatory consumer protection laws applicable in the customer’s country of residence (including European Union, United Kingdom, Canada, Australia or United States) may still apply where required.
14. Changes to These Terms
TryVedeia reserves the right to modify these Terms at any time.
Continued use of the Site after updates have been published constitutes acceptance of the revised Terms.
15. Contact
TryVedeia
Avenue de Pratifori 22
Case Postale 180
1951 Sion
Switzerland